Cancellation Policies

The guest group may cancel their contract which cancels the activity without penalty so long as that cancellation is provided to Twin Pines, in writing, prior to six (6) months before the opening date of the activity.

Cancellations within six (6) months, but prior to three (3) months, of the opening day of your activity will require payment by the guest group in the amount of 50% of the full payment for the maximum number for which space was reserved.

Cancellations within three (3) months prior to the opening day of your activity will require full payment for the maximum number for which space was reserved.

In all cases, Twin Pines will try to resell the space made available by the group's cancellation. If we are successful in filling this space, all monies will be refunded after the scheduled activity dates.